Manager / Educator – Drybar Cleveland at Legacy Village
Are you a licensed stylist who loves to lead, teach and grow a team? Drybar Shops® is looking for a Shop Manager / Educator to run day-to-day operations and be the go-to educator for our stylists. At Drybar®, our philosophy is simple: focus on one thing and be the best at it. For us, that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts.
This role is part manager, part educator and part culture-builder. You'll drive the shop's results while building real relationships with your team, coaching them on the floor and helping them grow into future leaders.
What You'll Do
Lead the shop
- Oversee daily operations, scheduling and staffing coverage to keep the shop running smoothly and on budget
- Monitor labor, sales and KPIs, and adjust schedules and strategies in real time
- Manage inventory and weekly ordering
- Keep the shop clean, visually appealing and up to Drybar marketing and display standards
- Ensure full compliance with State Board requirements and company policies
Drive sales and client experience
- Lead by example in selling memberships, retail products and add-ons
- Coach the team in real time on product, membership and add-on pitches
- Review client feedback and ratings, resolve concerns quickly and coach the team accordingly
- Create contests, challenges and recognition that motivate the team to hit goals
Educate and develop the team
- Train new stylists and help them move smoothly onto the floor
- Host monthly education sessions and advanced trainings based on what you see on the floor
- Train the team on new product launches
- Maintain service quality, timing and Drybar blowout standards, stepping in on the floor when needed
- Hold monthly 1:1s with stylists and receptionists to review goals and growth plans
Build the culture and the team
- Embody Drybar's Heart & Soul values and create a positive, supportive environment
- Recognize and celebrate wins through shoutouts, recognition cards and team events
- Lead recruiting through auditions, school demos, hiring events and local beauty school relationships
- Capture photo and video content with stylists for social media
What You Bring
- Active Ohio state cosmetology license (required)
- Management experience as a salon manager, sales manager, operations manager or similar
- Experience training, educating or mentoring stylists
- Strong blowout and hot tool skills, with a passion for teaching technique
- A "manager for the people" mindset: you balance empathy with accountability and can lead hard conversations with fairness
- Comfort with numbers, goals and KPIs, plus the ability to set expectations and delegate
- Excellent organization, problem-solving and communication skills
- Customer service at your core
- Availability for flexible days and hours, including nights, weekends and holidays
- Booker or other salon booking software experience a plus
Benefits
- Competitive pay and bonus structure
- Paid Time Off (PTO)
- Free and discounted services
- Ongoing education and leadership development
Apply today to see if Drybar Shops® is a great fit for you. We'd love to meet you and talk about a long and rewarding career!
