Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.
We are looking for fantastic retail sales associates ("Bartenders") to provide excellent customer service to our clients once we open Friday, June 12!
*Ideally available for training the two weeks before open.
Sales Associate / Customer Service Representaitive Benefits:
- Competitive compensation plan with potential to make between $18-$20/hr depending on performance (flat hourly rate starts at $16.90/hr)
- Free monthly services
- Membership and retail sales incentives
- Flexible Hours
- Discounts on all retail products
- Clear career path to grow as a professional
- Ongoing paid training
Sales Associate /Customer Service Representative Responsibilities:
- Set the tone of a positive shop atmosphere by approaching the day as if hosting a party!
- Organize and execute shop flow between clients and team members in a positive manner
- Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness
- Optimize and maximize appointments with reservation system and ensure timely communication to team
- Maintain highest degree of ethics when handling client payments and Stylists tips/commissions
- Maintain clear communication with shop management about overall shop operations
- Assist with the cleanliness of the shop; be proactive in ensuring the utmost care
- Assist stylists with their needs to improve efficiency
Sales Associate / Customer Service Representative Qualifications:
- 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
- Previous experience with Point of Sale Systems (Booker or Mindbody) strongly preferred
- Previous salon/spa experience preferred but not required
- High school diploma or equivalent
- Ability to work at a sustained, fast pace
- Excellent problem solving and troubleshooting skills
- Track record in providing over-the-top, amazing customer service!
- Ability to multitask with ease
- Frequently required to stand and/or walk for duration of 6-8 hour long shifts
- Has the technical ability and skills to operate a point of sale system
- Problem solver – use logic and support resources to solve problems at the front desk
- Maintains professional demeanor under pressure
