Drybar Chicago Leadership Opportunities (Manager, Shift Lead, Educator)

Hey Chicago! 

We’re growing and looking for passionate leaders to join our Drybar team as a Shop Manager, Shift Lead, or Shop Educator - and trust us, this isn’t your typical salon role… it’s a whole vibe ✨

If you love people, thrive in a fast-paced environment, and know how to create an amazing client experience, we want to meet you. Our leaders are the heartbeat of our shops by setting the tone, building the culture, and making sure every client walks out feeling their absolute best.

 

What you’ll be doing:
• Leading, coaching, and inspiring your team daily
• Creating a positive, high-performing shop culture
• Supporting training and elevating service quality
• Driving results and owning shop performance
• Managing scheduling, payroll, and day-to-day operations

Leadership Responsibilities:
• Own shop performance—driving sales while managing expenses
• Monitor KPIs (average ticket, retention, retail per service, labor %) and identify opportunities for growth
• Report on weekly performance with insights and action plans
• Oversee inventory management, accuracy, and loss prevention
• Partner with leadership to recruit and hire top talent
• Support onboarding, training, and ongoing development with Regional leadership
• Conduct performance reviews and implement improvement plans as needed
• Build a strong bench through mentorship and cross-training
• Partner with Hiring Manager on stylist training and development
• Lead team meetings and 1:1s to drive engagement and accountability
• Handle team member relations and client concerns with professionalism
• Oversee all shop operations including marketing, staffing, maintenance, and training
• Drive membership growth, retention, and overall client experience
• Manage Booker and team scheduling

What you get:
• Competitive pay (role-dependent)
• Tips + commission on top of base pay 💰
• Monthly bonus opportunities (for eligible roles)
• Paid training and ongoing development
• Health benefits, PTO, Roth IRA match, and AFLAC
• A fun, supportive, team-first culture
• Our signature dress code: black, white, grey, yellow + denim 💛

What we’re looking for:
• 2+ years of management experience (beauty, retail, hospitality preferred)
• Proven ability to lead teams and drive results
• Strong communication, coaching, and problem-solving skills
• Highly organized with the ability to multitask in a fast-paced environment
• Comfortable with scheduling systems, POS, and reporting tools
• Flexible availability, including a mix of opening and closing shifts, weekends, and peak times
• Ability to be on your feet and lift up to 15 lbs

If you’re ready to grow your career, lead an incredible team, and bring the Drybar experience to life...we want to hear from you! 

Apply now and let’s make magic happen ✨

 

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.