Sales Associate / Customer Service Representative

 

We’ve got some exciting updates to share — Drybar in Summit is officially under new
ownership! ✨

Things are changing for the better, and we’d love to have you be part of this next chapter.
If you’ve applied or worked with us before, we’d love to reconnect. Whether you're looking for
your next role or just curious about what’s new, now’s the perfect time to chat!

 

Job Title: Receptionist/Bartender

Reports to: Shop Manager

 

Job Summary: The Hostess of the party is responsible for greeting, assisting, and providing (as
well as selling) product/membership information to clients, visitors, and other guests of the salon

 

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $15.49 to $25 per hour depending on performance
• Paid Time Off, vacation and sick
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Supervisory Responsibilities: None

 

Primary Job Functions:
   ● Promoting and selling memberships, gift cards, and retail products to guests
   ● Consistently creates a friendly environment for guests by welcoming and assisting as well as
     quickly
     responding to customer questions and needs
   ● Answers phone calls, book appointments, and enthusiastically greeting guests
   ● Assist in administrative tasks including filing and data entry of guests records and surveys
   ● Prepare guest records for treatments
   ● Participate in special events to promote the salon
   ● Maintains cleaning, organizing, and maintenance of lobby and spa public areas as well as
      assist in maintaining in-house linens
   ● Maintains quality service by enforcing organization standards

   ● Other duties as assigned

Required Skills/Abilities:
   ● Sales and customer service oriented
   ● Results oriented and metrics driven
   ● Basic computer skills
   ● Ability to multitask
   ● Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
   ● Strong verbal and written communications skills

   ● Possess strong interpersonal skills to communicate with confidence
   ● Must be an excellent organizer and problem solver with strong project management skills
   ● Ability to function well in a high-paced and at times stressful environment.
   ● Must be able to work flexible days and hours; including nights, weekends, and holidays
   ● Booker experience a plus

Education and Experience:
   ● High school diploma or equivalent preferred
   ● At least one years sales and customer service experience
 

Physical Requirements:
   ● Prolonged periods of sitting and/or standing at a desk and working on a computer.
   ● Must be able to lift up to 15 pounds at times.

 

 

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.