Hiring for Shop Educator / Trainer Management Role - Drybar Carmel @ Clay Terrace
We're seeking a Shop Educator for Drybar Carmel Clay Terrace who is passionate about the art of hair styling and blowouts, and excited for the opportunity to grow and develop a team of talented stylists.
Shop Educator / Training Leader Perks:
Enough about us, let’s talk about you! We are looking for a rockstar hair stylist educator who:
Non-Negotiables in this role:
If you are excited about the prospect of sharing your love for hair styling and are pumped up after reading this job description, then we want to hear from you!
Shop Educator
POSITION DESCRIPTION
In partnership with the leadership team of the shop, the Drybar Shop Educator ensures that the quality of
blowouts meets Drybar standards, and that stylists are following Drybar’s Non-Negotiables. This
individual also leads the shift operations when management is not in the shop. In addition, the Shop
Educator can be responsible for performing practical interviews of stylists, creating and executing
individualized training plans, and tracking success and progress of stylists.
L E A D E R N O N - N E G O T I A B L E S :
• Uphold Heart & Sould Values ALWAYS
• Have A Good Attitude ALWAYS
• Lead By Example ALWAYS
• Show Up ALWAYS
AREAS OF RESPONSIBILITY:
• Manage hair quality by upholding Drybar standards including scheduling and conducting practical
stylist interviews, developing personalized training plans, and providing follow up training
• Conduct stylist new-hire training in a timely manner, ensuring all certification criteria and
onboarding is met prior to releasing trainees to the floor
• Shop Educator will work on the books for at least 50%-75% of the time, performing blowouts and leading
the shop experience by example
• Support Bartenders with Booker and running the floor
• Work the floor / perform blowouts / step in diplomatically to redo blowouts as needed
• Product training and drive sales through product knowledge
• Ongoing training, one-on-one coaching, and conducting troubleshooting classes
• Monitor RYB-Maintaining 4.8 or higher
• Report interview results and training feedback
• Share floor and performance-related observations with Shop Manager
the gig
POSITION COMPETENCIES:
Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets
first-hand customer information and uses it for improvements in products and services; acts with
customers in mind; has a keen eye for spotting unhappy clients; establishes and maintains effective
relationships with clients and employees and gains their trust and respect.
Integrity and Trust:
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an
appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/
herself for personal gain.
Drive for Results:
Can be counted on to exceed goals successfully; is constantly and consistently one of the top
performers; very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge:
Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from
mistakes; is open to criticism; isn’t defensive; is receptive to talking about shortcomings.
Educating:
Provides the information people need to know to do their jobs and feel good about being a member
of the team and organization; provides individuals information so that they can make accurate decisions;
is timely with information; coaches and provides feedback in positive and constructive ways.
Motivating Others:
Creates a climate in which people want to do their best; can motivate many kinds of team members
based on individual needs; makes each individual feel his/her work is important; is someone people
like working for and with.
Sizing Up People:
Is a good judge of talent after reasonable exposure, can articulate the strengths and limitations of
people inside or outside the organization; can accurately project what people are likely to do across a
variety of situations.
Time Management:
Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more
important priorities; gets more done in less time than others; can attend to a broader range of activities;
possesses ability to manage time independently and prioritize alone or in partnership with other leaders.
Patience:
Is tolerant with people and processes; listens and checks before acting; tries to understand the whole
situation before making judgments and acting; waits for others to catch up before acting; sensitive to
due process and proper pacing; follows established process.
Technical & Presentation Skills:
Has the functional knowledge and skills to do the job at a high level of accomplishment. Is effective
in a variety of formal and informal presentation settings.
Creativity:
Comes up with new and unique ways to educate and promote retention of product knowledge and
styling skills. Adjusts teaching techniques to inspire and motivate a diverse audience with a wide range
of learning styles.
ESSENTIAL POSITION FUNCTIONS:
• In-shop communication and ongoing styling and product training
• Uphold Drybar client experience and hair quality standards
• Manage the books
• Conduct stylist interviews and training
• Schedule and conduct on going stylist training
EDUCATION & EXPERIENCE:
• Years of experience: Minimum 1 year preferred
• Cosmetology license required
QUALITY & SAFETY STANDARDS:
• Support enforcing State Cosmetology State Board standards and local health department standards (if
applicable) in the shop
• Maintain safe environment for team and customers.
PHYSICAL DEMANDS:
• Standing and walking for up to 8 hours
• Lifting up to 15 pounds
• Ability to use hands, wrists, and arms to style hair
WORK ENVIRONMENT:
• Productive working in a fast-paced, energetic and sound-filled environment.
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